The Less Stress Co. · Policies
Privacy Policy.
Last updated 12 November 2026
The Less Stress Co. Pty Ltd (ABN 68 684 736 098) respects your privacy. This policy explains what personal information we collect, why we collect it and how we look after it.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
01What we collect
- Contact details, such as your name, email, phone, company and role, when you book a call, enquire about a workshop, request the free breath or join the NSR™ Toolbox.
- Account and purchase details, such as your member account and what you've bought and when. Payments are processed by Squarespace and Stripe. We never see or store your full card details.
- Health information you choose to share. Our workshop and NSR™ Reset forms ask about health conditions so we can make sessions safe and suitable for you.
- Website use. Squarespace collects standard analytics, such as pages visited, device type and approximate location, and uses cookies to run the site and keep you logged in.
02Why we collect it
- to give you access to what you've signed up for or bought
- to plan and run workshops and programs safely
- to reply to your questions and send you what you asked for
- to send news and updates, only if you've opted in (you can unsubscribe at any time)
- to meet our legal, tax and accounting obligations
03Health information
Health information is sensitive, so we take extra care with it. We only collect it with your consent, we only use it to support you, and we never sell it.
If your workplace books a workshop or program, we won't share your individual answers about your health with your employer without your permission.
04Who we share it with
We don't sell your personal information. We only share it with services that help us run the business, such as:
- Squarespace (website, member accounts, checkout and email)
- Stripe (payment processing)
- Google (forms, bookings and email)
- our accountant and professional advisers, where needed
We may also disclose information where the law requires it.
05Storage outside Australia
Some of these providers store data outside Australia, mainly in the United States. We choose providers with strong security practices and only share what they need to provide their service.
06Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only for as long as we need it for the purposes above, or as the law requires, then delete or de-identify it.
07Seeing or correcting your information
You can ask to see, correct or delete the personal information we hold about you by emailing hello@lessstressco.com. We'll respond within 30 days.
08Visitors from outside Australia
If you live outside Australia, you may have extra rights under your local laws, such as the right to request a copy of your data or ask us to delete it. Email us and we'll help.
09Questions or complaints
If you have a concern about your privacy, please contact us first at hello@lessstressco.com and we'll work with you to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
10Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
The Less Stress Co. Pty Ltd · ABN 68 684 736 098 · Toolbox terms · Refund policy