The Less Stress Co. · Policies

Refund Policy.

Last updated 12 November 2026

We want you to feel good about joining. Here's how cancellations and refunds work.

01NSR^™ Toolbox membership

Your membership is A$67 a year. It renews automatically each year until you cancel.

02Cancelling

You can cancel any time from your account. You'll keep access until the end of the year you've paid for, and you won't be charged again.

03Changed your mind?

If you're within 7 days of your first payment, email us and we'll refund you in full.

04Forgot to cancel?

If your membership renews and you didn't mean it to, email us within 14 days of the renewal payment and we'll refund that renewal in full.

05Workshops

Our workshops are covered by the State Change Guarantee. If the majority of your team don't leave feeling noticeably calmer and clearer, we refund your investment in full.

Keynotes, the NSR^™ Reset and other programs are covered by the cancellation and refund terms in your booking agreement.

06How to ask for a refund

Email hello@lessstressco.com from the email address you joined with. Refunds go back to your original payment method and usually arrive within 5 to 10 business days.

07Your rights

Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law. If something we provide has a major problem, you're entitled to a remedy.

The Less Stress Co. Pty Ltd · ABN 68 684 736 098 · Toolbox terms · Privacy policy